3. SAP-Checkpoints-ProjectPreparation
S.No. | Checkpoint(Checkpoints-ProjectPreparation) | Remarks | Rating |
1 | Is there a Reviewed and approved project initiation document ( Contract / MCA / PO) existing? |
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2 | Have the deliverables, scope & acceptance criteria defined clearly & agreed by the customer? |
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3 | Have the responsibilities of customer defined & agreed with the customer? |
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4 | Has the contract review done by SM/ LOB Head / SBU Head with Commercials & Marketing? |
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5 | Did a handover take place from marketing to delivery and all necessary documents available? |
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6 | Is there a PQM identified for the project? |
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7 | Has the project initiation communicated to PM, PQM & the support teams( Marketing, Commercial, P& Q, HR, Sys admin,Livelink, Basis, ABAP, Remedy as applicable / all stakeholders)? |
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8 | Has the project created in Livelink ( Can be ensured during project initiation communication)? |
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9 | Has the contract reviewed & clarifications taken from SM/ LOB Head / SBU Head, Commercials, Customer & Account Manager? |
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10 | Is the PM / PQM trained on QMS? If not training requirement given? |
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11 | Has the Project Repository checked for similar project documents? |
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12 | Have the SM/ LOB Head, PM, PQM registered in the QMS Portal with the respective roles? |
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13 | Have all the team Members registered in the QMS Portal? |
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14 | Is the Risk Escalation Level available from proposal team? |
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15 | Has the scope, customer objective, customer responsibilities, project standards etc. discussed with the customer and agreed? |
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16 | Has the Project Charter prepared with the right template and complete as applicable? |
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17 | Is project Charter reviewed & approved (Review Records should be available) by SM/ LOB Head as applicable? |
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18 | Has the Project Charter forwarded to customer for approval as applicable? |
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19 | Are responsibilities of the Customer clearly defined and agreed with customer? |
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20 | Is there a clearly defined SLA / monitoring mechanism agreed with the customer ? |
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21 | Has the project registered in the QMS Portal with all relevant information & status as "Ramp Up"? |
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22 | Has the project standards finalized? |
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23 | Is Project Quality Plan developed with project process, tailoring and necessary goals (metrics) defined using right template and all sections completely defined? |
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24 | Are reviews identified as an SQA activity for each work product? |
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25 | Deviations if any is agreed with TC? |
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26 | Has the estimation done based on the inputs from contract as well as the scope identified during Project Charter preparation? |
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27 | Is Project Plan developed using right template and all sections completely defined? |
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28 | Does project plan scopes for Stakeholders? |
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29 | Does project plan scopes Responsibilities for TC and PQM |
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30 | Does project plan scopes Responsibilities for Commercial and Sales / Account Management as applicable? |
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31 | Does project plan scope identifies the Critical Dependencies / Success Factors (e.g. critical facility, test groups etc) ? |
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32 | Does project plan scopes Identification of standard tools to be used in the project, even if customer doesn’t specify the tool? |
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33 | Does project plan scopes Identification of reused components for the project? |
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34 | Does project plan scopes Evaluation of needed granularity for tracking (effort, schedule, cost and quality) to meet customer requirements? |
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35 | Does project plan use standard method of estimation e.g. Delphi ? |
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36 | Is “Lesson Learnt” identified as an "end deliverable of project" ? |
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37 | Has the latest QMS documents to be used in the projects identified & documented? |
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38 | Is the Risk Management being done in the project? |
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39 | Has the Risk Escalation Level revisited & updated for the delivery phase? |
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40 | Whether the sources of risks are categorized, impact of the risk is estimated & prioratized? (Impact on Cost, Quality, Schedule etc). Risk should not be generic |
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41 | Has the project organization been established on the basis of the project structure and are the organizational plans (internal/external (for customers and partners)) complete and represented in a clear format? |
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42 | Have the distribution lists been determined and documented to ensure the flow of information? |
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43 | Is a risk mitigation/contingency plan prepared for identified risks? |
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44 | Is there a mechanism to share risk status with affected parties. |
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45 | Is Mechanism of status review (e.g. Project Report, MIS etc) items with higher management in place ? |
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46 | Are the project goals based on SBU/Organization goals? Whether reasons documented if deviating from the SBU/Org goals. |
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47 | Are project team members aware of the deviated process and process is well understood. |
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48 | Does the PES / PSR include the monitoring of all life cycle activities planned in the Project? |
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49 | Are the skills & knowledge needed for each team member (functional and technical) identified at the project level? |
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50 | Is the training schedule(name of the participant, when the training is needed etc…) available? |
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51 | Does the training schedule cover mode of training (self-study, on-job training, classroom training etc.) |
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52 | Are training delivered as planned? |
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53 | Is mentoring done as identified in the Training Plan? |
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54 | Are the re-planning criteria set? |
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55 | Is there any Internal escalation mechanism established? (Should include issue resolution and management among affected parties etc) |
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56 | Is Service Planning in terms of Manpower (identification of delivery/operation manager) done? |
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57 | Does an Escalation mechanism exist with Customer and /or Subcontracting agency? Is that documented and approved? |
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58 | Is Service Planning in terms of Resources - Hardware / software done? |
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59 | Does project scopes Handling of customer supplied products |
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60 | Is the Draft Project Plan forwarded to PQM, TC & SM/ LOB Head for Review? |
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61 | Is Configuration Management Plan sections is completely defined, reviewed and approved? |
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62 | Is there a plan defined for the Configuration Audit? |
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63 | Is project monitored and tracked regularly as per plan with the team? Verify Closure of previous Audit findings |
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64 | Are responsibilities for Change Management defined and members identified? |
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65 | Are the Project baselines identified? |
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66 | Is there a backup procedure for work products? |
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67 | Is release management defined? |
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68 | Has a change order strategy determined? |
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69 | Has the change order procedure agreed upon with the business partners (principal, suppliers etc.), documented and implemented? |
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70 | Has a claims strategy determined, and is the procedure for this documented? |
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71 | Has the start PES presentation prepared? |
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72 | Has the invitation for start PES forwarded to all support teams? |
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73 | Has the start PES Meeting conducted as scheduled? |
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74 | Has the clarifications taken from all stakeholders? |
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75 | Has Project plan commitments discussed and agreed with Mandatory participants of the Start PES meeting? |
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76 | Has Project plan commitments discussed and agreed with Project Team? |
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77 | Has the PES decision sheet forwarded to all attended the meeting/ invited? |
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78 | Has the Project Plan updated based on the feedback in the meeting? |
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79 | Has the Project briefing (Project Overview & Process Overview) done to all team members? |
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80 | Has the Project Charter approved by the client as applicable? |
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81 | Has the re-scheduling of Project Preparation phase done in case of anticipated delay in Project Charter approval (Next Phase can be started parallelly)? |
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82 | Has the project plan walkthrough scheduled & communicated to reviewers? |
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83 | Has the walkthrough of Project Plan done? |
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84 | Has the final Review observations documented? |
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85 | Has the open points verified by PQM for closure? |
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86 | Is there a documented approval available for Project Plan? |
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87 | Has the Project Plan released (after uploading in Livelink, communicate through livelink notification or through e-mail)? |
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88 | Has the Project Kick off meeting done with the customer? |
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89 | Has the Kick off meeting minutes forwarded to all attended the meeting? |
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90 | Has all the activities scheduled in the project preparation phase completed? |
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91 | Has the Project Status in QMS portal set to "Live"? |
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92 | Has the approved documents uploaded in Livelink? |
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93 | Has the configuration audit conducted as planned? |
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